Shipping & Returns
Shipping Information
We offer worldwide shipping to ensure our customers can enjoy our products no matter where they are.
Shipping Rates
- Orders over $99: FREE standard shipping
- Orders under $99: $9.99 standard shipping
- Express shipping: $19.99 (2-3 business days)
Processing Time
Orders are typically processed within 1-2 business days. You will receive a tracking number via email once your order ships.
Delivery Time
- Domestic (US): 3-7 business days
- International: 7-14 business days
- Express: 2-3 business days
Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, we offer easy returns within 14 days of delivery.
Return Conditions
- Items must be unused and in original condition
- Items must have all original tags attached
- Items must be returned in original packaging
- Proof of purchase required
Non-Returnable Items
- Items marked as "Final Sale"
- Custom or personalized items
- Undergarments and intimate items
How to Return
- Contact us at returns@binmukhtarretail.com to initiate a return
- We'll provide you with a return authorization and shipping label
- Pack the items securely in the original packaging
- Attach the return label and drop off at your nearest shipping location
Refunds
Once we receive and inspect your return, we'll process your refund within 5-7 business days. The refund will be issued to your original payment method.
Exchanges
We're happy to exchange items for a different size or color, subject to availability. To request an exchange, please contact us at exchanges@binmukhtarretail.com.
Need Help?
If you have any questions about shipping or returns, please don't hesitate to contact our customer service team at support@binmukhtarretail.com or call us at +1 (234) 567-890.